Returns & Replacements

Here's the short version of our returns policy.

We want you to love your aporla piece. If it isn't right, we'll make it right.

30-day returns on stock items
You can return any unworn stock item in its original packaging within 30 days of delivery for a refund to your original payment method. Email hello@aporla.com with your order number and we'll send you return instructions. Please don't send items back before you hear from us.

Custom and personalized pieces
Anything made just for you (personalized, engraved, name, or custom-message pieces) can't be returned or exchanged, since we can't resell it. If there's a problem with how it was made, we'll fix it.

Something arrived broken or wrong?
Reach out to hello@aporla.com with your order number and a photo. We'll repair or replace it, including on custom pieces.

Refunds
Once your return arrives and we've checked it, we'll refund you within 5 to 7 business days. Original shipping costs aren't refundable.